Privacy Policy

This Privacy Policy governs how ORA Digital Agency ("we," "us," or "our") collects, uses, discloses, and protects personal information from users ("you") of oradigital.agency (the "Website") and participants in our SMS campaigns. We comply with applicable privacy laws including GDPR, CCPA, TCPA, and CTIA guidelines to ensure A22P verification.

1. Information We Collect

We may collect:

- Personal Data: Name, email, phone number, business details, IP address, and billing information.

- SMS-Specific Data: Phone numbers obtained through explicit opt-in methods (e.g., website forms).

- Usage Data: Cookies, device information, and browsing behavior via analytics tools.

- Third-Party Data: Information from payment processors or social media platforms.

2. How We Use Your Information

- Deliver services, process transactions, and respond to inquiries.

- Send SMS marketing messages only with your explicit consent.

- Improve website functionality and user experience.

- Comply with legal obligations.

3. SMS Campaign Compliance (A22P/CTIA/TCPA)

- Consent: Opt-in requires clear affirmative action (e.g., checking a box + phone number entry).

- Opt-Out: Reply STOP to any SMS to unsubscribe immediately. Message/data rates may apply.

- Frequency: Typically 1–4 messages/month. Transactional messages require no additional consent.

- Disclosure: Your phone number is shared solely with our white-labeled SMS platform provider.

4. Data Sharing & Disclosure

We never sell your data. We may share it with:

- Trusted Partners: SMS delivery services and payment processors under confidentiality agreements.

- Legal Compliance: When required by law (e.g., court orders).

- Business Transfers: During mergers/acquisitions, with user notification.

5. Cookies & Tracking

- We use cookies for analytics and site functionality.

- Manage preferences via your browser settings.

6. Data Security

We implement industry-standard measures (SSL encryption, access controls). Note: No online transmission is 100% secure.

7. Your Rights

- Access/Correction: Request your data or update inaccuracies.

- Deletion: Ask us to delete your data (legal exceptions may apply).

- Opt-Out: Unsubscribe from emails (via link) or SMS (reply STOP).

- CCPA/GDPR Rights: California/EU residents may request data disclosure or portability.

8. International Data Transfers

Data may be processed globally using GDPR-compliant safeguards.

9. Children’s Privacy

Services are not directed to users under 16. We do not knowingly collect their data.

10. Policy Updates

Material changes will be notified via email or website notice. Continued use implies acceptance.

11. Contact Us

For questions or data requests:

- Email: [email protected]

- Phone: [(469) 847-9329]

- Address: [317 Fairway Meadows Dr Garland TX, 75044]

Data Controller: ORA Digital

SMS-Specific Disclosures

- Consent Proof: Opt-in records (timestamp, IP, source) are securely stored.

- Support: Reply HELP for SMS assistance.

- Carrier Limitations: Not liable for carrier-related delays/issues.